fbpx

FAQ

CPAP

You may need to replace your headgear occasionally as it may become stretched or lose their elasticity, leading to overtightening and discomfort.  Taking good care of your mask is an important step toward optimal performance. Similar to your mask cushion, please refer to your mask user guide for specific guidelines on inspecting and replacing your headgear.

You should also ask your equipment supplier about how often insurance will pay for new headgear and which services are available to best fit your needs, such as a personalized replacement plan and convenient home delivery.

Like any piece of clothing or accessory, your mask cushion becomes worn out over time. Mask and supply replacement is important for optimal comfort.

The life of a mask cushion depends on various factors such as how much you use it, the oils from your skin, and how often you clean it. We highly recommend inspecting your mask according to the cleaning and maintenance routine outlined in your mask user guide. The user guide supplied with your mask contains guidelines to help you inspect, assess and replace your supplies. Check for small tears or pinholes and anything else that might cause a leak. Household pets (and children) have been known to damage cushions by playing with them, so it’s a good idea to keep your mask out of reach. Also, be sure not to leave your mask somewhere that receives direct sunlight during the day.

Because the timing and reasons for replacing your mask cushion greatly depends on your mask, it’s important to reference your mask user guide for specific details.

Each is used for a special purpose. Historically, BiPAP was more expensive than CPAP. BiPAP is often used when CPAP is not tolerated by the user. There are new technologies that increase comfort with CPAP.

BiPAP is sometimes used in patients who have pulmonary (lung) issues, like COPD. The difference in pressures helps to eliminate extra CO2 carbon dioxide gas from the body.

CPAP and BiPAP machines look similar. The attachments are the same. They both use the same CPAP mask and the same CPAP supplies.

CPAP and BiPAP machines look similar. The attachments are the same. They both use the same CPAP mask and the same CPAP supplies.

ResMed is happy to offer fitting templates for many of our masks. Click your mask below to open a PDF file of the fitting template.

Please note the following when using these templates:

  • Read the directions on the template carefully before cutting and using them.
  • The fitting template for the Ultra Mirage™ full face mask is three-dimensional and not available online. Please contact ResMed Customer Service (800-424-0737) to request a fitting template.
  • Mask fitting templates should be used to aid in the fitting of masks. The use of these templates is not intended to replace the advice of a medical professional, sleep technician or equipment supplier.
  • Altering the size or dimensions of the original PDFs in any way may compromise the quality and accuracy of these template printouts. To avoid this problem, ensure you are printing at the actual size by turning off all page scaling in your printer settings. You may also refer to the ruler within the printout to ensure the printout is the accurate size.

ResMed nasal mask fitting templates:

ResMed full face mask fitting templates:

For specific instructions on cleaning your mask, please refer to your mask user guide here.

Additionally, you can purchase the So Clean 2, a cleaning device for your cpap supplies that kills 99.9{a099319f50716e71727200bf4f1883db171422affe4ed52ab117ce105d81138f} of CPAP germs and bacteria in your mask, hose and reservoir with no disassembly, no water, and no chemicals in order to enhance your home CPAP experience.

Fitting a mask properly depends a great deal on your position. Facial muscles change when we lie down and relax even further once we’re asleep, so it’s always best to fit the mask while you’re in your sleeping position. Whether you sleep in a bed with no pillows or in a recliner, you should fit your mask in your usual sleeping position. If you experience difficulties in fitting your mask, please refer to your mask user guide for complete fitting instructions or discuss it with your care provider or equipment supplier.

A CPAP machine is used to treat Sleep Apnea. It sends a constant flow of airway pressure to your throat to ensure that your airway stays open during sleep, effectively treating the spontaneous pauses in breath associated with sleep apnea.

Treating your sleep apnea will positively impact your life by increasing your energy, alertness, and overall happiness. Begin a healthier, happier life with sleep therapy.

BiPAP is used to treat Sleep Apnea as well as a CPAP machine. It refers to Bilevel or two-level positive airway pressure. Like CPAP, air is sent through a tube into a mask that fits over the nose. While CPAP generally delivers a single pressure, BiPAP delivers an inhale pressure and an exhale pressure.

Continuous positive airway pressure (CPAP) masks and headgear come in many styles and sizes to comfortably treat your sleep apnea. Everyone has different needs, preferences and face shapes, and sometimes you will need to try different mask styles before you find the one that works the best for you. There are 3 main types of masks:

  1. NASAL FACE MASK: These masks cover both your nose and your mouth. We recommend this to anyone who breathes with their mouth open, or anyone who has frequent problems with allergies and nasal congestion.

Likely facts:

Your doctor has prescribed a high air pressure setting

You move around a lot in your sleep

  1. NASAL PILLOW MASK: These masks cover just your nose. Many CPAP users prefer this style because they are not as heavy as a full-face mask, while still having the stability of a cushion sea.

Likely facts:

You feel claustrophobic in masks that cover more of your face

You want a full field of vision for reading or watching TV

You have facial hair that interferes with other masks

  1. FULL FACE MASK: These masks fit up inside your nostrils and are the smallest and most minimal of the 3 mask styles. We recommend this style to CPAP users experiencing skin irritation, since they have the least amount of contact with your face.

Likely facts:

You have nasal obstruction or congestion that makes breathing through your nose difficult

You breathe through your mouth at night despite a month of trying a nasal mask or nasal pillow interface combined with a heated humidity feature or chin strap or both to keep your mouth closed.

 

Refer to the troubleshooting section in your mask user guide. Mask leak may indicate one of several things, including:

  • incorrect adjustment
  • incorrect assembly
  • incorrect size
  • your mask is worn out and needs replacement

Contact your doctor or equipment supplier to determine which of the above factors is interfering with the proper fitting of your mask.

We carry 7 types of masks: Full Face Mask, Nasal Mask, Nasal Pillow Mask, Nasal Prong Mask, Hybrid Mask, Oral Mask, Total Face Mask.

The most common type of masks are: Full Face Mask, Nasal Mask and Nasal Pillow Mask.

There are some general recommendations that your doctor can help you with, however most masks have sizing templates to measure the size of your face and figure which size will fit you better.

As each individual adapts to their therapy differently, there may be various contributing factors requiring a personalized approach. You should discuss this with your medical equipment provider or physician.

It’s important not to over-tighten your mask. Doing so may be a sign that you have the wrong cushion size or an incorrectly adjusted forehead support. If you’re using a ResMed mask that has a MicroFit dial, it’s important to note that your clinician has set the dial at the optimal position and adjusting it significantly from that position may cause discomfort. If you experience difficulties in fitting you mask, please refer to your mask user guide  for complete fitting instructions or discuss this with your medical equipment provider or physician.

Insurance

American Homecare Equipment accepts a wide variety of insurances including Medicare. However, if you would like to purchase a product through insurance, you need to send us an email with your information and we will contact you back. This websites works with private pay (cash) only orders.

Shipping

When you order from us, you can expect your order to ship the same day when the order is placed before 4 PM CST Monday through Friday, provided prescription requirements are met and the equipment is in stock. You can expect your package to arrive within 3-7 business days for most locations within the United States. A tracking number link will be provided with each order via email.

We ship primarily via FedEx and US Mail.

Here are the shipping costs for the contiguous United States:

Standard Shipping: $8.99

Expedite Shipping (2 day): $27.50

Load More